Trent explained to Diane Sawyer and Brian Ross that, “a lot of the people working in the pharmacy have about the same level of training as someone that would be working in fast food…Forgetting to put your fries in the bag isn’t going to lead to any harm, but obviously we’re dealing with something much more serious with medicine.”  ABC also showed testimony from a case Trent handled where the pharmacy technicians admitted that they were not being trained, were overworked, and were afraid to even take time to go to the bathroom.

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